Tuesday, August 05, 2008

Using Blogs for Social Media Optimization


Blogs are one of six broad types of social media. This post will discuss how PR and marketing professionals can use blogs (even if you don't write your own) to increase brand awareness and credibility; the next will discuss all of the other tools of social media.

Blogs are a big deal; they are mainstream and competing with traditional media. There are a lot of them—Technorati tracks more than 15 million active blogs, and although the rate of growth has slowed, there are still thousands of new blogs started each day. Blogs help with SEO, whether you have your own or are generating links to your website from others. More than 60% of U.S. Internet users, and more 70% globally, have read a blog within the past 12 months. And blogs have become a key source of information for executive decision makers.

The first step in developing a blog strategy is understanding the landscape of blogs in your industry. You can search for relevant blogs using keywords pertaining to your business as well as searching for competitor names. While regular search engines can be used, that's a tedious process; it's much more efficient to use blog-specific search tools such as Google blog search, Technorati, BlogMarks, Blogarama and/or Blog Catalog. In addition, check out the blogrolls of the most relevant blogs you find.

The next step is to monitor blogs to discover what's being written about your company, product or other specific topic of interest. You can set up Google Alerts for free, although these won't catch everything (they're likely to miss quite a bit actually). Bloglines is a helpful free tool for monitoring blogs you've already identified; you can add their RSS feeds and monitor posts from one spot. If you have a modest budget (hundreds of dollars per month) for monitoring, try a service like WebClipping or CyberAlert. If you've got a bigger budget (thousands of dollars per month), you can step up to a professional-strength PR monitoring and current awareness tool such as Vocus, Moreover or YellowBrix.

Once you have a feel for the blog ecosystem in your industry, you can begin blogger outreach:

Commenting is a great way to start. Make sure your comments add something to the conversation and aren't simply self-promotional.

Contact the blogger as the next step. Contact should be personal (use the blogger's name, refer to the blog directly, act like you've been there before), compelling (tell a great story) and of course relevant to topics the blogger normally writes about.

Provide assets the blogger can use to enhance the post, such as original research results, images, video, or the offer of an interview with a key executive or other expert.

Writing a guest post is an excellent next step once you have a relationship of trust established with a blogger.

Promote posts when you get coverage. Increasing their exposure (and traffic) is a key incentive in getting bloggers to write about your topic.

And finally, follow up with key bloggers on your list. If they write about you, THANK THEM. If not, ask if it's okay for you to send them an occasional update on your firm/product/service and any interesting developments.

If you have your own blog, you can use many of these tactics to increase your audience through exposure on and links from other blogs. But even if you don't have your own, you can use these practices to increase exposure and build credibility for your company or product in relevant industry blogs.

*****


Contact Tom Pick: tomATwebmarketcentralDOTcom

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Tuesday, April 29, 2008

The 7 Deadly Sins of Blogging


The flipside of the ten P's of blogging previously covered here are the attributes or characteristics that should be avoided in creating a successful business blog. Like the seven deadly sins in Christianity, these vices can relegate a blogger to the underworld of the blogosphere though the judgment of readers.

Gluttony: Avoid the "it's all about ME!" syndrome in blogging, where every post is about ME, MY company, or MY product or service. It's perfectly acceptable to write a personal post on occasion, or selectively bring up one's product or service in highly pertinent posts. But if one's own company and its offerings are the only topics of coverage, the end result will be a (very boring) piece of extended marketing collateral, rather than an effective blog that enhances organizational recognition and credibility.

Greed: Everyone has to eat, so there's nothing wrong with generating income from a blog—providing it's done ethically. Including sidebar content from ad networks and/or affiliate programs is a common and accepted practice. The sin, however, comes from deception—passing off paid content as an "objective" blog post. If exposed, this practice destroys a blog's credibility.

Sloth: A blog needs fresh content on a reasonably frequent basis to be effective. Writing a couple of posts per month (or less) is not conducive to getting traction with search engines, RSS subscribers or other bloggers.

Wrath: The best review posts have an objective tone, presenting both the strong points and limitations of a product, services, company, individual or idea. But posts that simply trash someone or something seldom do a blogger or his/her audience any good, and certainly don't help the subject of the writing. I've heard the same idea expressed in a number of different ways over the years: "Keep your words short and sweet, in case you have to eat them later" (folk wisdom, almost everyone's grandmother), "If you can't say anything nice, don't say anything at all" (my mother), and "You'll catch more flies with honey than you will with vinegar" (Mary Ann from Gilligan's Island). It rarely pays to make enemies.

Pride: You've seen it—bloggers who write with the tone of "I am the all-knowing fountain of wisdom on (topic), and you mere mortals should count yourselves blessed indeed to feast on the morsels of knowledge that fall from my intellectual table." Oh gag me. Get over yourself. I'd love to name some names here, but don't want to violate the deadly blogging sin of wrath (above).

So, instead, I'll point out some counter examples. Laura Ries is a best-selling author and frequent speaker at industry events, as well as a principal of marketing consulting firm Ries & Ries in Atlanta. Given her stature, she could perhaps be forgiven a bit of arrogance; yet neither her blog nor her approachable and charming personality display a bit of it.

Another example is Guy Kawasaki, a former Apple Fellow, founding partner of Garage Technology Ventures, and author of eight best-selling business books. Despite his fame and pedigree, Guy's blogging is delightfully humble and self-effacing. One of my favorite examples is his closing line of The 120 Day Wonder: How to Evangelize a Blog: "May you use this knowledge to rise in Technorati and make the A List. Just say hello as you pass me by--someday I'll be sucking up to you. :-)"

Seth Godin falls into this camp as well. In fact, it seems that it is rarely the truly famous who display pompous behavior online, but most often the wannabes, like...ooh, can't do it, no wrath.

Okay, this is where my parallel construction with the seven deadly sins of Christianity breaks down. The last two are "lust" and "envy." While someone may be able to come up with a clever way to relate those to blogging sins, I'll focus on two blogging-specific vices here.

Failing to acknowledge the existence of other bloggers: This sin often goes hand-in-hand with Pride above, but is its own worst practice. One of the very cool features of a blog post is, of course, the ability to link to other relevant blog posts as one is writing. For example, pretty much everything I know about podcasting I learned from podcasting guru Albert Maruggi, so I rarely write anything about the topic without linking to him.

Yet some bloggers write as if they are the only experts on a given topic, or at least the only ones with an opinion worth reading. They consistently fail to link to other bloggers who could add additional knowledge, perspective or insight into the topic at hand. Very bad blog etiquette.

And last but not least...

No contact information: The vast majority of blogs enable readers to comment on posts, which is great. But sometimes, a reader will have a question or comment they'd rather share with the author personally rather than through the very public forum of commenting. Giving readers no way to contact you directly is just flat-out rude.

There you have it. Avoid the sins above and your blog may ascend to new heights of readership; engage in these vices and you risk damnation to the depths of unread-blog hell.

*****


Contact Tom Pick: tomATwebmarketcentralDOTcom

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Friday, April 11, 2008

The 11th P of Blogging: Perspective


The 10Ps of blogging may seem to be quite enough, but a recent article by Matt Richtel of the New Yorks Times entitled Work fast, die young: The blogger lifestyle? pointed out the need for an 11th "P" word—perspective.

Why do you blog? Probably for many reasons, but most of the bloggers I most frequently interact with—people like Brian Carroll of the B2B Lead Generation Blog, Elge Premeau at My Travels on the Net, Albert Maruggi at the Marketing Edge, and Skip Lineberg of Marketing Genius—blog primarily as a PR activity to support a separate consulting business or marketing agency.

There are also corporate bloggers, analysts, journalists, and people who just enjoy writing as a creative outlet. The vast majority of bloggers do so on a part-time basis, but a few people—a tiny fraction of a fraction of the 100 million-plus bloggers—do it for a living.

Which brings us back to Richtel's article. He focused on two technology bloggers, Russell Shaw and Marc Orchant, who died suddenly and prematurely, and speculated that the "blogger lifestyle" may contribute to coronary problems. Both deaths are a tragic loss, and while Richtel accurately points out that two deaths out of 100 million bloggers hardly constitutes a trend, an endless regimen of 18-hour days, coffee and protein supplements is hardly conducive to a long and healthy life.

Perspective comes in this paragraph from Richtel: "Bloggers at some of the bigger sites say most writers earn about $30,000 a year starting out, and some can make as much as $70,000. A tireless few bloggers reach six figures." Those top bloggers reach 100,000 page views per month.

For perspective, if your blog gets more than a handful visitors per day, it's doing better than 99% of the blogs in existence. If you are getting 300 or more visits per month, your blog is in the top 1/2 of 1% of all blogs. 100,000 page views per month is the stratosphere.

The bottom line is to keep blogging in perspective. It can be a healthy creative outlet, and a valuable PR tool. But as one's sole means of making a living, the odds of success seem too remote, the dangers of the lifestyle too real, and the likely rewards insufficient to make this the most appealing career path imaginable.

*****

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Thursday, April 10, 2008

The Other 6 P's of Blogging


Following up on my recent post on The 4 Ps of Effective Business Blogging, here are six more Ps to keep in mind for business blogging success.

Platform

There are a wide array of options for building and hosting your blog, from the big 3 online options—Blogger, TypePad and WordPress—to software applications and content management (CMS) systems with blogging features. The topic of which platform is best has filled numerous blog posts, including inpholust's Blogger vs. TypePad vs. Wordpress, Blogger vs. TypePad: Some Questions from Blogging Basics 101, and TypePad vs. Blogger from The Blog Squad, as well as forum discussions.

The bottom line is: as long as the platform you choose makes your blog recognizable as such by search engines and provides RSS feed capability, it will work.

Prodigious

One of the original 4 Ps of blogging was persistence—writing new posts on a regular basis. Being prodigious refers to the frequency and volume of posting. Writing one new post per month, every month, would qualify as being persistent, but it certainly wouldn't be prodigious. Assuming one's writing has merit, there is a fairly direct relationship between prodigiousness and readership: posting three times a week will draw more traffic than weekly posting, daily posting will draw more traffic than 3X per week, etc.

Practical

The best posts are the ones that help someone to do something better. An occasional off-topic rant or musing is fine, but the "meat" of any successful business blog is information that your readers can use.

Positive

The old HR advice to "praise in public, criticize in private" holds true for blogging as well. It's fine to be objective—pointing out both the strong points and limitations of a new product, for example—but avoid pure invective. First, there is no profit in making enemies. Second, negative posts provide little if any value to your readers. And third, the fact that a blog post is forever means it is best not to write something today that you may regret later.

Peculiar

"Unique" would actually be a better word, but it doesn't start with P. While it's fine to comment on industry news, and extremely good etiquette to link to other blog posts, make sure you are providing new knowledge, a unique perspective, thoughtful critique or something else of unduplicated value. Posts that are purely derivative won't provide you or your readers with much value.

Patience

Don't expect huge traffic overnight. It takes time to build up a following and to generate a significant amount of content for the search engines to notice (though Guy Kawasaki provides excellent advice on how to generate substantial traffic to a blog within four months in The 120 Day Wonder: How to Evangelize a Blog). Don't be discouraged if your first few posts, brilliant and insightful as they may be, draw only a few readers when published; remember that search engines index these and those posts will be drawing traffic long into the future.

*****


Contact Tom Pick: tomATwebmarketcentralDOTcom

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Friday, February 15, 2008

The Four P's of Effective Business Blogging


I was recently invited to give a presentation on the "do's and don'ts" of creating a successful business blog. In thinking about the topic, words beginning with the letter "p" kept coming to mind:

Persistence: the number one reason, by far, that blogs fail is that they aren't maintained. The blogosphere is littered with dead blogs that haven't been updated in three, six, twelve months or longer. They'll still pick the occasional search hit for an obscure phrase, but no one links, subscribes or offers comments to them.

Personality: the best blogs have a personality all their own: factual, thoughtful, helpful, smart, amusing or something else. The blogger also reveals himself or herself through a short bio, picture and contact information.

Passion: to maintain the discipline necessary to be persistent in blog posting, it helps to pick a subject one is passionate about. For example, among political blogs, there are a number of strong blogs on the both the right and the left ends of the political spectrum, but very few in the middle; it's hard to be passionate about moderation.

Promotion: if you're passionate about your topic and write about it persistently, you want the world to know your blog exists. The most important technique for blog promotion is the same as for any website—SEO. But the blogging format also provides unique promotional opportunities, such as tagging on social networking sites, submission to RSS feed aggregators, and cross-linking with other blogs in your subject area.

At that point I started creating my presentation, thinking I was done. But then, other P-words started coming to mind. What about being positive—isn't that an important attribute for a successful business blog? After all, it never pays to make enemies, and a blog post is forever. And how about prodigious (one of those wonderful, under-used words); being persistent simply means blogging a regular basis. Being prodigious speaks more to the frequency of posting.

And what about perhaps the most important term of all: patience? Unless you are already famous for some other reason, it's extremely unlikely that your blog will be an overnight success, but if done well and persistently, it will build a following over time.

Hmm, I may need to keep thinking about this. More to come.

*****


Contact Tom Pick: tomATwebmarketcentralDOTcom

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Wednesday, February 06, 2008

Best of 2007: Blogging for Business


Blogs are becoming a hugely popular, almost mainstream tool for indirect business promotion. When used properly, a blog establishes the author—and by extension, the author's company—as a knowledgeable and influential voice within a particular industry or community. Examples abound, from Robert Scoble changing the market's perception of Microsoft to Chris Baggott making ExactTarget one of the leading hosted email services.

Journalists, industry analysts, and CEOs are turning to blogs to reach their audiences directly. A business blog can be written solely by the the chief executive, or managed as a group blog, where anyone in the company with unique knowledge, and a bit of writing skill, can contribute.

Here are some of the best articles and blog posts from 2007 on effective blog design, writing and promotion.

10 blogging tips from 10 bloggers by iMedia Connection

After stating that "Business blogging has passed the tipping point. Today, executives and professionals in the media, marketing, technology and public relations industries get much of their information from blogs and strategize about how to incorporate blogging into their marketing, advertising and communications campaigns," writer Joe Kutchera provides expert tips on blogging, including focusing on what you know best and building online relationships, from bloggers such as John Battelle, Christina Kerley and David Berkowitz.


Twelve SEO Mistakes Most Bloggers Make by Search Engine Land

If you're going to put out the regular effort to write a blog, obviously you want potential readers to be able to find it when searching. To help ensure that your blogging efforts don't go unnoticed, Stephan Spencer provides a helpful list of tactics to optimize search engine positioning for your blog.


How to Blog without Having a Blog by eMarketing Strategist

Blogging isn't for everyone; it requires discipline and persistence to be successful. As Elgé Premeau puts it here, too often, "New Bloggers get excited, start a blog, add entries for a few weeks and once the excitement wears off blogging becomes one more thing to feel guilty about not doing as often as you should." However, one can use blogs for indirect promotion without writing his or her own blog, and Elgé provides a helpful guide to researching, tracking, and commenting on blogs.


Optimize Your Blog Sidebars by Life Rocks! 2.0

Following the guidance in this short but valuable post will help ensure that your blog's page-loading time doesn't become an annoyance to your readers.


50 Great Widgets for Your Blog by Mashable

Than again, if you're more concerned with really pimping out your blog than page load time, check out this excellent selection of blog widgets, including Flickr and Twitter badges, widgets for weather and gas prices, Tecnhnorati Link Count, answers from Answers.com and more.


RSS – Blog Directories by TopRank Online Marketing Blog

Lee Odden provides an extensive list of direct submission URL links for RSS and blog directories where you can add your blog and/or feed for promotional purposes.


The 120 Day Wonder: How to Evangelize a Blog by How to Change the World

Marketing guru Guy Kawasaki offers ten tips to help launch a new blog with a splash, or grow readership for an existing one, including blog rolling, responding to commenters and using Feedburner.


How to mine the Blogosphere, a podcast with Jim Nail
by Buzz Marketing for Technology

Blogger and podcaster Paul Dunay interviews Jim Nail, formerly of Forrester and now with Cymfony, about how businesses ranging from small B2B companies to large B2C enterprises monitor the web and listen to online conversations about their brand. This podcast reveals what small and large companies—such as Sony and Wal-Mart—are discovering about their image online.


The Top 10 List of the Best Affiliate Networks by Self SEO

If you're blogging for yourself rather than as part of a company's interactive PR efforts, affiliate networks are a virtually painless way to earn money from your blog. Titus Hoskins offers a helpful list.


Tips for Optimizing Blogs and Feeds by Search Engine Guide

Ross Dunn offers several tips for making your blog more search engine-friendly, from RSS feeds and PR to commenting and linking.

Previous articles in this series:

Best of 2007: SEO Analysis Tools
Best of 2007: SEO Keyword Research Tools
Best of 2007: News Articles on Social Media Marketing
Best of 2007: Blog Posts on Social Media Marketing
Best of 2007: Articles and Blog Posts on SEM
Best of 2007: Articles and Blog Posts on Google AdWords
Best of 2007: Articles and Blog Posts on SEO (Part 1)
Best of 2007: Articles and Blog Posts on SEO (Part 2)
Best of 2007: Website Design

*****


Contact Tom Pick: tomATwebmarketcentralDOTcom

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Monday, November 26, 2007

Top 100 Social Media Blogs for 2007


The VirtualHosting blog just announced their list of the Top 100 Social Media and Social Networking Blogs for 2007. The list is divided into nine categories including Most Popular Social Media, Most Popular Social Networking, Web 2.0, Industry News, and Social Media and Marketing.

The list includes both obvious choices such as JD Lasica's Social Media, Social Media Club, Mashable,