Skip to main content

WMC Interviews: Lee Smith


I recently caught up with Lee Smith, CEO of web marketing services firm Persuasive Brands, to talk about his views on what works in web marketing. Persuasive Brands provides web development, SEO, branding and online advertising services from the New Jersey-New York-Philadelphia area.

WebMarketCentral (WMC): What did you do before Persuasive Brands?

Lee Smith (LS): Prior to starting Persuasive Brands, I was the founder, President, COO and acting CEO of a leading online market research firm. In this capacity, I helped clients across all industries address their business and marketing challenges using information to help shape winning strategies and supporting tactics. I adopted this approach based upon my experience as a marketer myself developing, launching and managing international products. Many years earlier, I expanded my software development skills by attending Carnegie Mellon’s graduate business school—which was a tremendously enriching experience.


WMC: How did you get started in this business?

LS: I began Persuasive Brands to help clients fully leverage the marketing and awareness-raising power of the online environment. I was inspired by colleagues who were struggling with marketing challenges that could easily be overcome through marketing online. I demonstrated that with a comprehensive marketing plan that effectively differentiates a company’s offerings and uses search engine marketing, innovative online advertising campaigns and custom website development, firms can quickly and efficiently generate awareness, induce trial and drive sales.

When properly leveraged, the Internet is a tremendous “equalizer.” Never before have companies with highly targeted audiences or limited marketing resources been able to compete with large, well funded companies.

From these experiences and based upon the growing power of online marketing, Persuasive Brands was established.


WMC: Who is your ideal or typical client?

LS: While we work with firms across all industries and of all sizes, firms currently experiencing limited online success or those entirely new to the online environment tend to experience the greatest “Wow!” factor.

Within a few days after Persuasive Brands is engaged, our client has a better understanding of their business, the marketplace and how they compete. Within a month, the client has a marketing plan that includes compelling differentiating factors and a roadmap for success. And by the end of the second month, our clients experience increased inbound sales activity driven by organic search results, placement within leading directories, links from relevant websites, an integrated online advertising campaign and a new or substantially revised website.


WMC: What sets you apart from your competition?

LS: We bring a uniquely emotional approach to online marketing. We emphatically believe that awareness, trial and sales are driven, first and foremost, by a company’s message and supporting imagery. We work incessantly to ensure our client’s message instantly resonates with their target market and is promoted online using integrated and economical awareness raising methods.


WMC: How do you market and promote your business?

LS: Of course, we market and promote our services online. We have built our initial success by harnessing organic search results with highly targeted online advertising. Interestingly, referrals and expanding client relationships are increasingly fueling our business. While this is and should be the goal of every business, we are always exploring and developing new online approaches to grow our business—and, most importantly, that of our clients.


WMC: What's the biggest or most important marketing lesson you've learned since you started Persuasive Brands?

LS: I’ve learned two very important lessons since starting Persuasive Brands and during my 20+ years in marketing. First, develop a solid marketing strategy, but be open-minded. The online environment is dynamic but do not allow this to alter your business/marketing objectives and strategies for success. Stay the course but realize tactics that worked yesterday may not work tomorrow. Second, everyone should learn something new every day—and a strong client relationship enables all parties to be both teacher and student. What could be more enjoyable!


WMC: Anything else you'd like to add?

LS: Good marketing begins with defining and communicating your advantages. Focusing and building upon your strengths will, more than anything, contribute to your long term success. Then, it’s all about driving awareness.

*****

Terms: Lee Smith, Persuasive Brands, online advertising, search engine marketing, online advertising, marketing strategy

The web marketing resources and tools site: WebMarketCentral.com

Web marketing, search engine optimization and B2B lead gen for tech companies: KC Associates

Contact Tom Pick: tomATwebmarketcentral.com

Comments

All Time Greats

Getting More Out of Each Click with "Post-Click Marketing"

With the economy now officially in a recession (as if we didn't know that), marketers are under increasing pressure to do more with less. On the interactive marketing side, few marketers will get budget increases enabling them to drive more clicks. The challenge, then, is to maximize marketing productivity—to get more leads out of the same number of clicks. This is the first of two posts that will look at how to improve conversion rates to get more value from each click. One answer to this challenge is provided by "post-click marketing," a.k.a. lead automation management vendors. While the specifics of each service vary, all of them essentially: automate the process of extracting visitor IP information from your log files; match the IP address to an organization; filter out ISPs; and map the company name to one or more external databases to provide additional information (company size, industry, key contacts etc.). The better services also use geo-location filte...

Best of 2007: Articles and Blog Posts on SEM

Search engine marketing (SEM) is one of the fastest-growing categories in all of advertising, because it is both measurable and logical: present your ads when people are searching for what you're selling. A well-crafted search marketing program can provide not only broad brand exposure at a very reasonable cost (with CPMs of $10 or less), but also high-ROI lead generation. As with any other type of advertising, however, a poorly-designed campaign will be a disappointing waste of money. In addition to best practices in search engine marketing , the following articles and blog posts were among the best of 2007 at providing helpful guidance for creating and managing effective search marketing programs. Five Common Paid Search Mistakes That Can Sink Your Campaign by Search Engine Guide Blogger Jennifer Laycock explains how common mistakes such as "ego bidding," writing a single ad for all keywords, and directing all of your traffic to a single landing page can limit the res...

The 8 Layers of a B2B Web Marketing Plan

One way to think about designing a B2B technology web marketing plan is as a series of layers, like an onion. At the core is SEO—simply making your website "findable" through organic search to buyers who are looking for what you offer. Working out from the center are concentric layers of additional investment and sophistication. Small companies and start-ups with modest budgets will focus most of their efforts on the inner layers or rings, which are primarily designed for lead generation. As the company and its marketing budget grow, efforts can be expanded to the outer layers, which are aimed more at branding but support lead generation efforts. Ideally, a company eventually reaches the outer layer where pure branding activities (such as print advertising) help to maximize the effectiveness of lead generation programs (such as SEM) near the center of the circle. This diagram shows how different types of web marketing programs can be prioritized in order to maximize the retur...

The Best Web Marketing of 2008

Which types of online advertising provide the highest ROI? Who's really clicking on your PPC ads? Why do PPC costs keep rising? How can you convert more clickers into buyers? Are Web 2.0 technologies now mainstream? Learn these answers and more from this collection of blog posts and articles, some of the best reporting on online research topics so far this year. Online Marketers See High ROI from SEO by Marketing Pilgrim Blogger, SEO expert and PR pro Janet Meiners reports on an MarketingSherpa study detailing the growth in paid search and organic search engine optimization. Read her post to discover which types of online advertising get a thumbs up—and which are losing favor with interactive marketers. Who's really clicking? by iMedia Connection Sandeep Krishnamurthy , Professor of Marketing and E-Commerce at the University of Washington, paints a bleak picture of the future of PPC advertising—then gets blasted for it in the Comments by some fairly high-profile...

Best of 2008: Social Media Optimization, Part 2

This content has been moved to Best of 2008: Social Media Marketing on the Webbiquity blog. ***** technorati tags: best free tools for monitoring social buzz social media marketing Six Pixels of Separation Mitch Joel Techrigy SM2 Key Web Data Chris Lang Google social bookmarking HubSpot Catie Foertsch Kate Morris TopRank Online Marketing Blog Jessica Cameron-Ruud Duct Tape Marketing John Jantsch CircleUp Traffic Travis del.icio.us tags: best free tools for monitoring social buzz social media marketing Six Pixels of Separation Mitch Joel Techrigy SM2 Key Web Data Chris Lang Google social bookmarking HubSpot Catie Foertsch Kate Morris TopRank Online Marketing Blog Jessica Cameron-Ruud Duct Tape Marketing John Jantsch CircleUp Traffic Travis icerocket tags: best free tools for monitoring social buzz social media marketing Six Pixels of Separation Mitch Joel Techrigy SM2 Key Web Data Chris Lang Google social bookmarking HubSpot Catie Foe...

Marketing Automation: Bringing a Gun to a Knife Fight

This content has been moved to Marketing Automation: Like Bringing a Gun to a Knife Fight on the Webbiquity blog. ***** technorati tags: b2b marketing lead nurturing marketing-automation software demand-generation software Steve Woods Eloqua hosted-email-services email-service-providers ESP Constant Contact VerticalResponse ExactTarget shorten sales cycles del.icio.us tags: b2b marketing lead nurturing marketing-automation software demand-generation software Steve Woods Eloqua hosted-email-services email-service-providers ESP Constant Contact VerticalResponse ExactTarget shorten sales cycles icerocket tags: b2b marketing lead nurturing marketing-automation software demand-generation software Steve Woods Eloqua hosted-email-services email-service-providers ESP Constant Contact VerticalResponse ExactTarget shorten sales cycles Contact Tom Pick: tomATwebmarketcentralDOTcom

Marketo Releases Marketo Lead Management 3.0

Marketing automation software vendor Marketo today announced the launch of its Marketo Lead Management 3.0 software suite. With more than 200 new features, the release is the most significant since the product's initial launch in early 2008. Promising deeper support for a "conversational model of marketing," the new release provides 75 user interface enhancements as well as new features including: More fine-grained control over segmentation, targeting, and triggering; "Progressive profiling" on forms (i.e. additional profile is requested as a prospect moves through an interactive process); Native integration with Salesforce.com ; Web visitor profiling; and Automated duplicate lead removal. Pricing starts at $1,500 per month and the company now has more than 150 midmarket and enterprise customers. Marketo competes with products such as Eloqua , Silverpop Engage B2B (formerly Vtrenz), and Manticore in the marketing automation / demand generation sp...

SEO Link Building of 2008

Unless you are optimizing only for some extremely niche keywords, off-page optimization—building links from other websites to yours—is a critical and significant factor for SEO success. The blog posts cited here, some of the best of 2008 on the topic of link building, provide guidance on how and where to obtain valuable external links. They also offer advice on ineffective tactics and "bad neighborhoods" to avoid. Local Search Ranking Presentation - SMX LoMo 2008 by Website Promotion Is Not Voodoo Will Scott , president of Search Influence, shares his presentation from the San Francisco for SMX Local Mobile event. His deck actually covers the organic search marketinging basics—keywords, content and links. But his section on "where to get links" is particularly helpful for anyone seeking to optimize local search results. 8 Directory Submission Red Flags by Small Business Search Marketing Matt McGee offers advice on what to avoid when obtaining links throu...