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Best of 2007: Marketing Research


How is online consumer behavior changing? Which SEO tools and techniques produce the best results—according to the experts who use them? Does advertising on social media sites really work? What do marketing professionals need to know about online video? Get the answers to these questions and more from this collection of some of the best articles and blog posts from 2007 on marketing research.

There’s Still Room on the Web for Small E-Tailers by bMighty.com

Writer Fredric Paul cites a study showing that smaller web-based retailers have an opportunity to take share from more established sites by implementing solid SEO. Many larger e-tailers (and B2B vendors as well) have left the door open to more nimble competitors by failing to search optimize their own sites: "only 20 of the top sites were considered 'well-optimized' while another 20 qualified as 'moderately optimized.' On the other hand, 34 were 'nominally-optimized,' and 27 showed 'no signs of optimization.'"


The 18 Mistakes That Kill Start-Ups by Paul Graham

After pointing out that the single mistake almost universally responsible for the failure of start-up companies is "not making something users want," Paul Graham goes on to detail the "list of 18 things that cause startups not to make something users want," including picking a marginal niche, relying on a derivative idea, launching a new product or service too early, and "not wanting to get your hands dirty." Graham provides an excellent list of strategic mistakes to avoid for any start-up enterprise.


People Do Read Online -- Who Knew? by Marketing Interactions

After citing research showing that online readers are more likely to read an entire story, or a least a significant portion of it, in an online source than print, blogger Ardath Albee drives home the key takeaway from the research for marketers: "People want to read content that has benefit to them...a story about how their lives will change if they use your products, or even better, why they should disrupt the status quo and bother at all, in the first place."


Creativity & You by THINKing

Blogger Harry Hoover comments on the results of study into the roots of creativity. The good news is that we all have more creativity within us than we probably give ourselves credit for. Among the keys to unleashing that creativity are training, practice, and most importantly self-confidence.


Most Searchers Have Two Words for Google by Search Engine Watch

In this brief article, Enid Burns quotes research showing that two-word searches are most common across the major search engines, accounting for nearly a third of all searches. Searches using four or more words collectively account for about 26%. For SEOs, particularly in the B2B space, it's important to point out that although multi-word searches are less common than for shorter phrases, searchers using longer search terms usually have a much better notion of specifically what they are looking for, and—if they are potential buyers—are likely to be further along in their buying cycle.


Best SEO Resources, Practices & Conferences : Reader Poll Roundup by TopRank Online Marketing Blog

Search guru Lee Odden provides a mega-post detailing the results of 14 separate online polls tallying the votes of SEO professionals on questions such as how many conferences they attend each year, which online communication and networking tools they use most frequently, favorite keyword research tool, and best search marketing newsletter.


The writers of the MediaPost blogs also frequently do a great job of covering online research findings. Here are some of the best marketing research-related posts from MediaPost bloggers last year.

Happy World Internet Day by MediaPost Online Spin

Seana Mulcahy provides a brief history of the Internet, some interesting statistics, and her list of favorite web research-related sites.


Pure Viral Marketing - A Pipe Dream? by MediaPost Online Spin

Max Kalehoff notes research showing that viral marketing campaigns aren't like a pyramid, where you tell 10 friends, who each tell 10 friends, who each etc. until the entire planet has seen your content, but more like bouncing a basketball--if you throw the ball against the ground, you'll get a big first bounce, followed by a series of successively smaller bounces. The key to viral marketing success, therefore, lies in getting as big a first bounce as possible.


Advertising On Social Networks: Risk or Reward? by MediaPost Online Spin

Seana Mulcahy observes that while social media offers a powerful way to reach prospects, traditional advertising probably isn't the way to do it. "Web users do not view social networking sites as a place to buy products and services." Instead, marketers should view these sites as medium in which to track user feedback on their products and services, offer valuable content, and build relationships with prospects.


Generation Net-Obsessed by MediaPost Online Spin

This post provides some interesting statistics and observations about the "net generation," 16-to-29 year olds who have "grown up with computers, video games, the Internet, instant messaging, online music and the like." It provides that top ten themes of research on this generation, and not surprisingly notes that "77% of the net generation could live without television but could not live without Internet access."


Just An Online Minute… Web Video Watchers by Just an Online Minute

In this short but informative post, Wendy Davis provides some interesting data on who's watching online video, what type of content they watch most frequently, and how frequently they watch.


Online Debate #2 Today, As Survey Delves Into Who's Watching by Online Media Daily

Citing research into the use and consumption of online media for political campaigns, Les Luchter finds that although "traditional media reigned as the overall choice...for getting 2008 campaign news, with 86% planning to use TV and radio for info about the candidates, and 63.5% planning to use newspapers and magazines," online sources are becoming more important, and the demographic group most likely to tune in to online debates may surprise you.


Previous articles in this series:

Best of 2007: SEO Analysis Tools
Best of 2007: SEO Keyword Research Tools
Best of 2007: News Articles on Social Media Marketing
Best of 2007: Blog Posts on Social Media Marketing
Best of 2007: Articles and Blog Posts on SEM
Best of 2007: Articles and Blog Posts on Google AdWords
Best of 2007: Articles and Blog Posts on SEO (Part 1)
Best of 2007: Articles and Blog Posts on SEO (Part 2)
Best of 2007: Website Design
Best of 2007: Blogging for Business

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Contact Tom Pick: tomATwebmarketcentralDOTcom

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All Time Greats

Getting More Out of Each Click with "Post-Click Marketing"

With the economy now officially in a recession (as if we didn't know that), marketers are under increasing pressure to do more with less. On the interactive marketing side, few marketers will get budget increases enabling them to drive more clicks. The challenge, then, is to maximize marketing productivity—to get more leads out of the same number of clicks. This is the first of two posts that will look at how to improve conversion rates to get more value from each click. One answer to this challenge is provided by "post-click marketing," a.k.a. lead automation management vendors. While the specifics of each service vary, all of them essentially: automate the process of extracting visitor IP information from your log files; match the IP address to an organization; filter out ISPs; and map the company name to one or more external databases to provide additional information (company size, industry, key contacts etc.). The better services also use geo-location filte...

Best of 2007: Articles and Blog Posts on SEM

Search engine marketing (SEM) is one of the fastest-growing categories in all of advertising, because it is both measurable and logical: present your ads when people are searching for what you're selling. A well-crafted search marketing program can provide not only broad brand exposure at a very reasonable cost (with CPMs of $10 or less), but also high-ROI lead generation. As with any other type of advertising, however, a poorly-designed campaign will be a disappointing waste of money. In addition to best practices in search engine marketing , the following articles and blog posts were among the best of 2007 at providing helpful guidance for creating and managing effective search marketing programs. Five Common Paid Search Mistakes That Can Sink Your Campaign by Search Engine Guide Blogger Jennifer Laycock explains how common mistakes such as "ego bidding," writing a single ad for all keywords, and directing all of your traffic to a single landing page can limit the res...

Marketing Automation: Bringing a Gun to a Knife Fight

This content has been moved to Marketing Automation: Like Bringing a Gun to a Knife Fight on the Webbiquity blog. ***** technorati tags: b2b marketing lead nurturing marketing-automation software demand-generation software Steve Woods Eloqua hosted-email-services email-service-providers ESP Constant Contact VerticalResponse ExactTarget shorten sales cycles del.icio.us tags: b2b marketing lead nurturing marketing-automation software demand-generation software Steve Woods Eloqua hosted-email-services email-service-providers ESP Constant Contact VerticalResponse ExactTarget shorten sales cycles icerocket tags: b2b marketing lead nurturing marketing-automation software demand-generation software Steve Woods Eloqua hosted-email-services email-service-providers ESP Constant Contact VerticalResponse ExactTarget shorten sales cycles Contact Tom Pick: tomATwebmarketcentralDOTcom

The 8 Layers of a B2B Web Marketing Plan

One way to think about designing a B2B technology web marketing plan is as a series of layers, like an onion. At the core is SEO—simply making your website "findable" through organic search to buyers who are looking for what you offer. Working out from the center are concentric layers of additional investment and sophistication. Small companies and start-ups with modest budgets will focus most of their efforts on the inner layers or rings, which are primarily designed for lead generation. As the company and its marketing budget grow, efforts can be expanded to the outer layers, which are aimed more at branding but support lead generation efforts. Ideally, a company eventually reaches the outer layer where pure branding activities (such as print advertising) help to maximize the effectiveness of lead generation programs (such as SEM) near the center of the circle. This diagram shows how different types of web marketing programs can be prioritized in order to maximize the retur...

Best of 2008: Social Media Optimization, Part 2

This content has been moved to Best of 2008: Social Media Marketing on the Webbiquity blog. ***** technorati tags: best free tools for monitoring social buzz social media marketing Six Pixels of Separation Mitch Joel Techrigy SM2 Key Web Data Chris Lang Google social bookmarking HubSpot Catie Foertsch Kate Morris TopRank Online Marketing Blog Jessica Cameron-Ruud Duct Tape Marketing John Jantsch CircleUp Traffic Travis del.icio.us tags: best free tools for monitoring social buzz social media marketing Six Pixels of Separation Mitch Joel Techrigy SM2 Key Web Data Chris Lang Google social bookmarking HubSpot Catie Foertsch Kate Morris TopRank Online Marketing Blog Jessica Cameron-Ruud Duct Tape Marketing John Jantsch CircleUp Traffic Travis icerocket tags: best free tools for monitoring social buzz social media marketing Six Pixels of Separation Mitch Joel Techrigy SM2 Key Web Data Chris Lang Google social bookmarking HubSpot Catie Foe...

Marketo Releases Marketo Lead Management 3.0

Marketing automation software vendor Marketo today announced the launch of its Marketo Lead Management 3.0 software suite. With more than 200 new features, the release is the most significant since the product's initial launch in early 2008. Promising deeper support for a "conversational model of marketing," the new release provides 75 user interface enhancements as well as new features including: More fine-grained control over segmentation, targeting, and triggering; "Progressive profiling" on forms (i.e. additional profile is requested as a prospect moves through an interactive process); Native integration with Salesforce.com ; Web visitor profiling; and Automated duplicate lead removal. Pricing starts at $1,500 per month and the company now has more than 150 midmarket and enterprise customers. Marketo competes with products such as Eloqua , Silverpop Engage B2B (formerly Vtrenz), and Manticore in the marketing automation / demand generation sp...

The Best Web Marketing of 2008

Which types of online advertising provide the highest ROI? Who's really clicking on your PPC ads? Why do PPC costs keep rising? How can you convert more clickers into buyers? Are Web 2.0 technologies now mainstream? Learn these answers and more from this collection of blog posts and articles, some of the best reporting on online research topics so far this year. Online Marketers See High ROI from SEO by Marketing Pilgrim Blogger, SEO expert and PR pro Janet Meiners reports on an MarketingSherpa study detailing the growth in paid search and organic search engine optimization. Read her post to discover which types of online advertising get a thumbs up—and which are losing favor with interactive marketers. Who's really clicking? by iMedia Connection Sandeep Krishnamurthy , Professor of Marketing and E-Commerce at the University of Washington, paints a bleak picture of the future of PPC advertising—then gets blasted for it in the Comments by some fairly high-profile...

SEO Link Building of 2008

Unless you are optimizing only for some extremely niche keywords, off-page optimization—building links from other websites to yours—is a critical and significant factor for SEO success. The blog posts cited here, some of the best of 2008 on the topic of link building, provide guidance on how and where to obtain valuable external links. They also offer advice on ineffective tactics and "bad neighborhoods" to avoid. Local Search Ranking Presentation - SMX LoMo 2008 by Website Promotion Is Not Voodoo Will Scott , president of Search Influence, shares his presentation from the San Francisco for SMX Local Mobile event. His deck actually covers the organic search marketinging basics—keywords, content and links. But his section on "where to get links" is particularly helpful for anyone seeking to optimize local search results. 8 Directory Submission Red Flags by Small Business Search Marketing Matt McGee offers advice on what to avoid when obtaining links throu...